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April is National Safe Digging Month!

April is National Safe Digging Month! - Nature Hills Nursery

Charlotte Weidner |

Whether you are adding a new tree, a perennial or maybe a new fence, before you put that shovel in the ground - have all of those underground utilities marked by adding a single easy phone call to the process.

Who do I Call Before I Dig Around My House?

Before picking up that shovel, pick up the phone! The national call-before-you-dig phone number is 811 and anyone planning to dig, for any reason, should call or go to their state 811 center’s website first!

Does 811 Cost Money?

call 811 before digging

This is a free service and is available to everyone and anyone who is planning a landscape project. This includes homeowners and professional excavators alike! Plus there are no hidden fees or upcharges to worry about.

Three business days to two weeks before you first break ground, get ahold of your local provider and wait until they can come out, survey your area and mark any underground utilities! New homeowners too, should call just to learn about any secrets that may be lurking just beneath the placid grassy surface of your lawn.

How Deep Can I Dig Before Calling 811?

digging with a shovel

There is no minimum depth necessary to warrant a call to 811! Always lean towards being safe than sorry! Many utility lines may have been disturbed, improperly moved or installed, or due to seismic activity, lie just a few inches below the surface!

What Projects Qualify?

Just to name a few:

  • Installing a fence
  • Mailbox or flag pole
  • Planting a tree or shrub
  • Installing underground sprinklers
  • Installing a pond or water feature
projects that qualify for 811 checking

What does this have to do with plants from Nature Hills Nursery? It is important to know where all underground utilities are located and marked before you plant anything. You may need to make changes to plant locations once your landscape has been properly marked by the professionals.

Before calling, be sure to have ready:

  • The address of where you plan to dig
  • The county
  • The closest cross street
  • The type of project you are completing
  • The exact area on the property where you are excavating
  • Learn if you need a permit for your project first!

what to have before calling

While you are waiting for them to respond, go ahead and mark where you are planning to dig or work using flags, water-based or chalk paint, or even mark it with sugar or flour. Just so there is no confusion when they do arrive to survey the area.

flags in the ground

Once they mark the area, you’ll know the approximate location of any buried utilities, pipes, etc. that be unknowingly beneath your site! A technician will come out and mark all underground objects with paint or flags so that you don’t unintentionally dig into an underground utility line.

They will use different flags or colored paint to mark each Gas, Oil, Water, Power, Electrical, Sewer, or Storm drain. Unfortunately, this doesn’t apply to non-utility installations or privately owned lines, so anything previous homeowners installed will not show up.

Easy Does It!

Once you’ve had your area marked and you know where you are safe to dig, just remember one final tip! If you are digging within 24 inches of any markings of flags, be sure to use hand tools only, just to be on the safe side!

Why It’s Important

why calling is important

Calling or reaching out to a local 811 provider not only protects you but also your community! Should you accidentally hit a buried line, you may disrupt utility service, wind up footing the bill to cover the costly repair, or may even cause serious injury or death!

Mistakes Happen!

What should you do if you accidentally cause damage or if you see any damage, even the tiniest nick or cut to the utility, then it’s advised you should reach out to your 811 provider or the affected utility provider of the damage. Just to be on the safe side!

It’s Free and It’s Easy!

Always contact 811 before putting a shovel in the ground to protect yourself and your community! Remember it’s not just free and fast, but also the law in many places.

NatureHills.com prides itself on keeping you and your communities safe with all the information you need to successfully and safely keep your landscape healthy and happy!

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Frequently Asked Questions

Do I need to call 811 before planting trees, shrubs, or flowers in my yard?

Yes, you should always call 811 before planting trees, shrubs, or any other plants that require digging, regardless of how shallow you plan to dig. There is no minimum depth that exempts you from making the call, since utility lines can sit just a few inches below the surface due to improper installation or ground movement over time. Call 811 or visit your state's 811 center website at least three business days before you break ground, and use the free service to have a technician come out and mark any underground utilities with flags or paint before you start planting.

How deep can I dig in my garden before I am required to call 811?

There is no minimum depth that exempts you from calling 811 before digging. Utility lines can sit just a few inches below the surface due to improper installation, previous disturbances, or even seismic activity over time. No matter how shallow your project seems, call 811 or visit your state's 811 center website at least three business days before you break ground to have all underground utilities professionally marked.

Why should I call 811 before digging in my garden even for small planting projects?

Calling 811 before any digging project, no matter how small, is essential because utility lines can sit just a few inches below the surface due to improper installation, disturbance over time, or seismic activity. There is no minimum depth that makes digging safe without checking first, meaning even planting a small shrub or perennial could put you at risk. The service is completely free, and you simply need to call or visit your state 811 center's website two to three business days before you break ground. Make the call, wait for a technician to mark your utilities, then plant with confidence.

How far in advance should I call 811 before I start digging in my yard?

Call 811 at least three business days before you plan to break ground, though up to two weeks in advance is recommended to ensure technicians have adequate time to survey and mark your property. This free service connects you with your local utility providers, who will send a technician out to flag any underground lines, pipes, or cables in your planned work area. Before you call, have your address, county, nearest cross street, project type, and exact dig location ready to speed up the process.

Does calling 811 before digging cost anything?

Calling 811 before you dig is completely free for everyone, whether you are a homeowner planting a new tree or a professional contractor working on a large excavation project. There are no hidden fees, upcharges, or surprises to worry about. Simply call 811 or visit your state's 811 center website two business days to two weeks before you plan to break ground, and a technician will come out to mark any underground utilities at no cost to you.

What happens if I dig without calling 811 first and hit an underground utility line?

Hitting an underground utility line without calling 811 first can result in serious injury or death, costly repair bills that you may be legally responsible for, and service disruptions for your entire neighborhood. Many states also impose significant fines on homeowners and contractors who dig without proper clearance. The good news is that avoiding all of this takes just one free phone call to 811 at least three business days before you plan to break ground. Call 811 today, wait for a technician to mark your utilities, and then dig with confidence knowing your project site is safe.

Does the 811 call before you dig requirement apply in every state including Texas?

Yes, the 811 call-before-you-dig requirement applies in all 50 states, including Texas, where the service is managed through Texas 811. This free service is mandatory for anyone planning to dig, whether you are a homeowner planting a new tree or a professional contractor installing a fence or irrigation system. Call 811 or visit your state's 811 center website two to three business days before you break ground so technicians have time to come out and mark any underground utilities in your area.

Can I dig without calling 811 if I am only planting a small garden or flower bed?

No, there is no minimum depth that exempts you from calling 811 before digging, even for a shallow flower bed or small garden. Utility lines can sit just a few inches below the surface due to improper installation, past disturbances, or seismic activity. Call 811 or visit your state's 811 center website two to three business days before you break ground, and wait for a technician to come out and mark any underground utilities before you plant.

How long does it take after calling 811 for utility lines to be marked in my yard?

After calling 811, utility companies typically need three business days to two weeks to come out and survey your property before marking any underground lines. Timing can vary depending on your location and how busy local providers are. To make the most of the waiting period, go ahead and mark your intended digging area using flags, chalk paint, water-based paint, or even sugar or flour so technicians know exactly where to focus when they arrive.

What should I do if utility lines are marked close to where I need to dig for a new tree or garden bed?

If utility lines are marked close to your planned digging area, adjust your planting location to maintain a safe distance from the marked zones. Keep in mind that markings only indicate the approximate location of buried utilities, and lines can sometimes run shallower than expected due to improper installation or ground shifting. Contact your local 811 center or utility provider directly if you have questions about specific clearance requirements before proceeding. Nature Hills recommends using this as an opportunity to reassess your layout, since most trees and shrubs can be repositioned a few feet in any direction without compromising your overall landscape design.