Nature Hills Nursery Customer Reviews
Last updated Sept 13, 2019
"My entire order was received and packaged very well. All juniper trees and bushes very healthy and in great quality. I will be ordering from this nursery again and highly recommend them."
"I am a master gardener and have ordered many plants online from a variety of nurseries. Nature Hills Nursery by a large margin is one of the best. Plants arrive in great shape, are meticulously packed and are mature and healthy. I highly recommend this nursery!"
"Very well packed and healthy Japanese Maple Tree!"
"My entire order was received and packaged very well. All juniper trees and bushes very healthy and in great quality. I will be ordering from this nursery again and highly recommend them. Thank you."
"I do not have a green thumb, so I was very nervous about ordering trees to plant in front of my chain link fence in my back yard. All my questions were answered--and I had plenty. I got a great deal, was completely reassured and comfortable with my selections, and I am very grateful to have found Nature Hills online. Absolutely no buyer's remorse here."
"Beautiful trees, shrubs, plants, great selection! Excellent quality, good price! Good customer service!"
"Found just what I was looking for and more! Excited to receive order. Can’t wait to order some more trees."
"Lemon trees arrived in excellent condition. Looking forward to some lemons."
"Love buying from Nature Hills Nursery! Site is easy to navigate and provides you with detailed plant information. Delivered plants are well packaged and so far are growing well."
"Good selection and easy site to navigate. To this point, plants have always arrived in very good condition."
"Quick and helpful. My trees arrived in beautiful condition."
"Great experience, thank you!"
"Ordering from you was quick and easy."
"Easy to find what you want."
"Prompt processing of plant order that other suppliers and local landscape nurseries were unable to furnish. Was also able to reschedule delivery date by contacting an agent at your direct dial number."
"Very very good. I get everything that I ordered in a very good condition. All my questions are answered clearly and quickly. Extremely good service."
"My weeping cherry tree was shipped and delivered safely in a box. Ordering was easy and delivery took a couple of weeks."
"Very pleasant and easy to order!"
"Everyone at Nature Hills has been extremely helpful and seem very knowledgeable. Nature Hill's online ordering process was super easy and very well organized. I ordered a tree and hope it's as nice as it looks online:)"
"I've purchased from Nature Hills several times. Their plants always arrive professionally packaged and in good condition. We've got a major update coming for our landscape this spring and Nature Hills will be providing nearly all our material."
"Very easy to use web site, great selection of products and fair pricing."
"I always enjoy finding different flowers or trees . They always give me all the information I need to make the right decision. They have the knowledge and quality."
"Loved the variety of plants and I found the tree I was looking for."
"Wide variety at reasonable prices and great support staff!"
"I've previously ordered 1 blue wisteria tree for myself and 2 for my daughter. All the trees came with stout trunks and packaged well. They all leaved last year and we are anxiously awaiting the first bloom! I will order again from you and appreciate your site for information and your quick response to email!."
"Prompt delivery / excellent customer service."
"Very knowledgeable staff, great people to work with, very happy."
"The #3 container shrubs we have ordered from Nature Hills are great, they have the new and best varieties and excellent quality and the shipping was masterful...no damage. We are ordering again!"
"I like doing business with a company that offers good products for a fair price & stands behind their work. It was delivered when you said it would & it was the right size and good quality.I will send pictures next spring when it is bloom. I am getting ready to place another order this week."
"These guys are TOP notch..this tree was bought earlier this year...look at all the lemons it has!"
"The plants arrived very healthy and packed well! Pricier than most, but so far so good. Anticipating the new blooms next spring on the Agincourt Lilac and Everblooming Azalea."
"I like doing business with a company that offers good products for a fair price & stands behind their work. It was delivered when you said it would & it was the right size and good quality.I will send pictures next spring when it is bloom. I am getting ready to place another order this week."
"I bought a Kousa Dogwood in September 2018. The tree has arrived in EXCELLENT shape, did not lose a single leaf during shipment and stayed green late into October. Looking forward to next spring!"
"The guy I talked to was very helpful and went the extra mile to make sure that I got what I needed. The plants arrived box very well and in great condition. I would most definitely recommend this place for plants."
"Got the tree in perfect condition. Arrived in a timely manner."
"It's always a pleasure buying from your company. Everything has survived and is beautiful."
"Nature Hills Nursery has the best products and the staff are always helpful with any questions!"
"I was pleased throughout the entire process! :)"
"The plants that I ordered were so protected in the way they were packed. They were beautiful plants. I would order again from this company."
"Ordered two trees and a bush last spring. They were extraordinarily well cared for before and during transport. Planting instructions were easy to follow and customer service was great!"
"Great service and people to work with!"
"The quality of the plants I bought were just perfect...and they were so beautiful....I think if anyone is looking for plants or scrubs or trees look no further for this is the place to get high quality plants and shrubs."
"I received an excellent plant, and some pertinent information from the individuals at Nature Hills. They have invited me to keep in touch and to send pictures of the hydrangea tree that I purchased. I will certainly do so in the spring, and I encourage all people to try out this wonderful company."
"My mandarin arrived on time and in good condition. It instantly thrived and is doing beautifully! Excellent. I recommend."
"I order Sky Pencil holly. They arrived in excellent condition with good instructions on how to plant. Very pleased!"
"I was very impressed with my first experience with Nature Hills. I'd ordered Siberian Spruce and they arrived quickly and were packaged very well. The trees were larger and healthier than I had expected (bad experiences with other nurseries) and I was also very pleased with the price. I am looking forward to them being useful additions to the privacy of our backyard."
"Ordered online. They pack the trees and plants so well they arrive perfect. Fast delivery, good prices. I love to garden and the it’s so easy to find pretty things to plant from them. I am 100% happy with my purchases which are thriving since I planted them."
"Always great products."
"I went to the Nature Hills online site to check out my options and I purchased an Autumn Joy Sedum plant to enhance the front of my home. Since I have never planted anything in my life, I didn't have huge expectations. Imagine my surprise when my plant arrived in a lovingly prepared box that protected it from the travails of travel. I opened the box to find a beautiful plant and instructions on how to plant it and care for it. So I followed the instructions to the letter, including checking for moisture and watering daily for a month. And I am now the proud owner of a healthy, gorgeous, blooming plant. Wish you could see how lovely it is! I will definitely use this company in the future if I decide to get adventurous again with outdoor plants!"
"I would highly recommend Nature Hills Nursery. Their website is very user friendly and the shipping is fast."
"Bien llegó en buenas condiciones."
"Everything I have purchased has been healthy and exceptional. The packaging was excellent!"
"I bought 3 shrubs that arrived in perfect conditions--very well packed--and were bigger than I'd expected. All three are doing well."
"Beautiful tree arrived. Was little worried about it shipping, but was great."
"Excellent, healthy plants. Well packaged and protected, and shipped either promptly or at the appropriate time for planting. All good."
"Excellent plant material, carefully packed and speedily delivered. Good, clear planting and caring instructions."
"5 stars. Thank you!"
"We bought three white oak trees and they are doing great so far."
"The cherry tree arrived slightly in trauma. After watering and giving the nutrient sent with the tree, it bounced back. Follow their instructions and plants should thrive."
"Beautiful plants. Love it, especially for harder to find trees. I think the price is a little high but I got what I wanted to so I'm happy. One of the only places I could find the blue chinese wysteria tree. The pic is from when I first planted the tree but it's already branching out."
"Ordered Star Magnolia tree and was hesitant. Read previous reviews and thought "take a chance". I'm glad I did. Communication was terrific, tree arrived in excellent condition and it was as advertised. It is now happily planted. Plus I know if next spring there's a problem I can trust Nature Hills to correct it...but I feel confident there won't be any issues and I can enjoy years of watching this tree develop."
"On time and planted same day."
"The plants arrived safely, well-packed for transport. They were beautiful and even healthier than a lot of plants available at local nurseries! I would not hesitate to return to Nature Hills Nursery for my future landscape plant needs. The deer in my yard are quite vicious to my landscaping and they did nibble on the rugosa roses in the beginning but have since decided to leave them alone. They are happy and thriving!"
"I've purchased several trees from this nursery and they have all arrived as advertised and in great condition. I highly recommend this company."
"Great quality plants and prompt delivery!"
"I'm really happy with the three black locust trees I purchased last year at end of June. After one year they are 13 feet or higher. One of the trees even bloomed this year which is amazing. I'm a beekeeper and these tree provide a nice spring honey. I will purchasing more trees in the future from Nature Hills Nursery."
"Monday will make 10 weeks since I planted my new Sweetbay Magnolia that I purchased from you. A big bloom opened up yesterday. I live in Zone 6B. Are you kidding me? Unreal!! I planted 2 American Holly trees that I bought from you the same day as the magnolia. They are both about a foot taller. Really going well!!"
"Just want you to know that my husband LOVES the new Chaste tree / shrub that I ordered for him for Father's Day! It is growing well already, with new growth and a smile on its little face! Thanks for packing it so well, and for sending the really good instructions. We gave it a prominent location in our side yard, between a crepe myrtle and an Althea tree. They all seem happy together. Thanks again, and have a wonderful day, you plant people!!"
"I ordered plants from Nature Hills 5 or 6 different times this spring and I was extremely happy with all the plants. They arrived very well packaged and in excellent condition. Nature Hills is my favorite of the 4 nurseries I ordered from this spring. The plants were often higher priced than other nurseries, but the plants were very large. They were also packaged better than the other nurseries. I'm willing to pay a little more for better quality.(Although the prices was sometimes higher, there was often a discount code or free shipping.)"
"I was skeptical of ordering plants on-line, but Nature Hills Nursery had a couple of the plants that I could not get at my local box store or nursery's. All four plants came in very well packaged and no damaged limbs. The roots were not ball bound and with good moisture for the trip. These been thriving for about 4 months, except for today..it's 110°F, but Nature Hills cannot control Mother Nature. If I need to order other plants, I'll look for them at Nature Hills."
"Arrived in good shape and is doing wonderfully! Love it!."
"I just received my second order from Nature Hills Nursery, in replacement of failed items from a competitor of Nature HIlls. I ordered the replacements from Nature Hills even though the other source did "honor" its guarantee, but only with purchase credit. I did not re-order from that competitor because it ships only dormant, to NH in December! Crazy! Bushes and trees I have received from Nature Hills arrive live, in good condition, and are prospering! I love Nature Hills Nursery!"
"Very happy with Magnolia Tree."
"Ordered a Chinese Blue Wisteria tree and a Campfire Rose. Both arrived on the date expected and in great condition. Would definitely order from them again."
"Plants are very healthy and are doing beautifully."
"Purchased 2 different shrubs in #3 containers. Both are quite nice and doing well."
"Plants come quickly and in very good shape!"
"The plants arrived healthy and as described. We are very pleased with their growth thus far and would use or recommend Nature Hills in the future."
"Excellent service and shipping."
"I was very surprised on how well the Mimosa Tree was packaged and shipped. The quality of the tree was excellent and much larger than I anticipated. All the small branches delicate as they were were all intact. Also for the size of the tree the cost was very reasonable. I have ordered many trees over the years and none were as good as this one. Thank you Nature Hills, I will be ordering from you from now on and will recommend to my friends. Tree has been planted now for over a month and is thriving."
"This is the best nursery I order an Autumn Blaze Maple. It came in great condition, way better than I expected. It was wrapped up very well. My tree is happy and doing well. Thank you, Nature Hills."
"Everything arrived in good health and hearty plants barely went into any shock at all when they were planted and good selection to choose from very happy with this company."
"The product was exceptionally well packaged to ensure for safe and successful transport. The product itself is top notch in integrity and qualify. It is beautiful and flourishing in the place in which it is planted! I will definitely purchase from you again."
"Everything I've ordered arrived very healthy. Better than expected. The only place I'll buy from on line."
"Great products and service. Roses just loving my back yard."
"This Nursery shipped a wonderful gardenia, it was packed perfectly, sent with crystal clear instruction and is putting out new growth every day. i can't wait to do more business with this group because the quality of the plants is so superb! So refreshing to get just what you ordered!"
"I ordered the Blueberry Smoothie and Vanilla Strawberry trees and I have to say they are blooming fast and they are very beautiful. I am very pleased with the products, shipping and customer service. Would order from nature hills again."
"2018 UPDATE!!! I felt compelled to update my own 5-star review that I posted just about one year ago. We had an extremely harsh winter and more than a foot of snow when buds were beginning to swell on trees and shrubs. The ground was rock hard for most of the month. I was concerned that my Strawberry and Vanilla hydrangea had succumbed. Well, look that this beauty today, just about six weeks after our last snow. New stem growth is at 10-12 inches out from last season's bud nodes and the stems are thick and sturdy. Me thinks she likes her new digs. Thank you again, NHN."
"Ordered an Emperor Japanese Maple and a Crape Myrtle with both arriving in great condition. They were packaged securely and they looked great upon arrival. I am extremely pleased with my order. I have placed several orders from Nature Hills Nursery and was never disappointed!"
"I recieved my red maple very quickly and it was packaged nicely so there was no risk of damage. I will definitely buy again for any future landscaping needs."
"Amazing service and quality of product. The holly trees are beautiful, healthy, and had new growth right away. I couldn’t be happier. I also reviewed your resources and planting instructions ahead of time. I felt confident with the information you provided. Thank you! I have recommended you to everyone I know."
"I ordered two trees. They both arrived above and beyond my expectations. I was nervous about ordering a plant online for the first time but I will for sure be purchasing more plants from Nature Hills. Their inventory is HUGE and they have plants that you would never be able to locate at your local nursery."
"WOW! Beyond expectations with packaging and product . I was expecting to receive a twig in a small box not a (well) packaged three foot potted tree with leaves. Thank you!"
"It was terrific. The rose came in perfect shape with great packing and directions. I put it in about 3 weeks ago and it is ready to bloom. Great job."
"I ordered my Chaste trees in March because I wanted something fast- growing, butterfly attracting and unique for my patio. When they arrived, I was somewhat skeptical since they were only about 3 feet of twigs. However they are growing fast and have beautiful flower spikes already. Everyone who sees them just loves them. It was a good choice and I'm glad I had faith because they are wonderful trees."
"My Japanese maple was packed well..receive at great timing..with good instructions..Thank you so much."
"Items were extremely well packaged and very healthy upon receipt. Instructions were very easy to fallow. Really hope they all make it, they're beautiful!"
"I ordered my Chaste trees in March because I wanted something fast- growing, butterfly attracting and unique for my patio. When they arrived, I was somewhat skeptical since they were only about 3 feet of twigs. However they are growing fast and have beautiful flower spikes already. Everyone who sees them just loves them. It was a good choice and I'm glad I had Faith because they are wonderful trees."
"My Nagami Kumquat tree came fast and well packaged. I was able to eat fruit right away. Its been here almost a month and its doing great."
"Placing an order was easy. Delivery was quick. The plants are doing well to date."
"I had great experience. Our trees arrived in great condition and arrived quickly after we ordered. I would definitely buy from you again."
"My experience was wonderful I highly recommended you to some friends of mine . thanks!"
"I ordered two blueberry trees and was amazed at how carefully they were packaged and how healthy they looked coming out of the box. they perked up within a day of fresh air and water and are growing beautifully."
"I had great experience. Our trees arrived in great condition and arrived quickly after we ordered I would definitely buy from you again."
"Bought a crape myrtle. Planted the tree last weekend. It looks super good and we had some colder weather with lots of wind. Did not do any damage to the bush. Cannot wait for it to have some blooms."
"Our wisteria arrived robust, ready to bloom, and beyond my expectations. You have sown your seeds and produced a loyal customer!!"
"In ordering through the internet, I was pleased to gift a family member who lives out-of-state from both your nursery and myself with a dwarf Meyer lemon tree. I was able to track the delivery as it went cross-country. The gift arrived not only fresh, but with blossoms, and has delighted the recipient. Thank you for an excellent shopping experience Nature Hills!"
"The tree arrived promptly and was in great condition."
"The rose bush I ordered delivered quickly, and it was in beautiful condition. I planted immediately, and it is thriving! I will be ordering more plants in the near future. Thank you!"
"Everything I've ever ordered from Nature Hill has been outstanding!"
"I’ve ordered several plants from Nature Hills Nursery and have been delighted by their prompt service, well-packaged and healthy products that have arrived safely."
"All the plants I ordered came in perfect shape and were packed exactly they way you would expect. I look forward to ordering more in the future."
"I love Nature Hills Nursery because they always have exactly what I want. I just ordered a tree and I have been searching for this everywhere unsuccessfully. The price was reasonable too."
"Excellent customer service; great selection of perennials!"
"I ordered a meyer lemon tree. It arrived 5 days later with 3 little lemons on it. I was thrilled!"
"I ordered three fruit trees. They arrived in good condition and were planted as directed. Two already showing new growth. Very happy."
"Never bought bareroot before. Ordered two purple lilac shrubs, wasn't sure what to expect. They arrived and were a lot taller than advertised, but didn't look like much. I thought they might be dead. I went ahead & planted them and less than two weeks later, they had green leaves sprouting out all over the stems. I was amazed. Not only that but planting bareroot was soooo much easier than struggling with plants on containers. Made a believer out of me. I'll definitely be buying bareroot again!"
"The meyer lemon I bought showed up with four little lemons already on it. I brought it inside recently because of cold weather & it dropped a few leaves, apparently from the transition. It's since recovered & is now blooming. There's about 12 blooms open & the citrust aroma is amazing. Thanks Nature Hills!"
"I bought two weeping willows a month ago and they are growing fast I love them highly recommend Nature Hills Nursery."
"I ordered a Pomegranate Wonderful bareroot tree. Arrived in good condition and well packaged. Planted in a pot and it is now flourishing. Beautiful, lush, shiny leaves. Can't wait for the fruit. Yum. THANKS."
"Everything arrived in excellent condition and has survived our harsh Nevada climate. The care in packing (wrapped before shipping) has made the difference. Thank you so much."
"I have one of your hybrid poplars, great quality. I put it in the ground on a Sunday and by Tuesday the buds were swelling and turning green. I'm very happy and excited. Will tell others about you. Thanks."
"I have purchased things in the past and am always pleased. Also when I see the Norton Guarantee I know I can trust this site. Thank you."
"Found amazing plants that I can not find in box stores. I am now a Nature Hills junkie."
"I received two very nice apple trees and was pleased with the sturdy look of these plants. I planted them right away and they are budding and doing well. Although they were pricey by the time you add in shipping I'm happy with my purchase. Thanks Nature Hills for a nice product."
"I have just received my Haas Avocado tree. It arrived in wonderful condition! I have ordered three Haas trees in the past from another nursery - they all died. The root system was very sparse. The root system on the tree from your nursery is very mature. I finally have a tree I know will grow beautifully. Thank you so much!"
"Plants arrived in excellent condition. This is my first try with Darrow Blackberries. The plants arrived with new growth already. I have always had good luck with plants I purchase from Nature Hills, so I do not worry about trying new plants."
"Thank you! I have bought plants from you for years and have always been very happy with your service."
"Very happy with the first Spice Bush I ordered. Much bigger than I expected and they are so hard to find."
"Wonderful! I always find more than I need, and always find exactly what I want!!! Thank you!"
"I have been very satisfied with your plants on previous orders."
"I had a question and called their 800 number on the website and got to talk to an actual person who answered my question within 2 minutes. Very good experience."
"Very educational and accessible to people with little-to-no gardening experience, such as myself! The shopping experience was so superb that I purchased three times more than I had originally intended. Thanks!!!"
"I grew up enjoying the fragrance of a Lilac bush in my backyard. After looking at many nursery sites, I finally found one at Nature Hiils. Thank you!"
"My one past order was wonderful, looking forward to this order, thank you."
"Good shopping experience. This is my second order."
"Nature Hills always delivers excellent quality plants."
"I trust the quality and value of Nature Hills."
"I received trees from you a couple of years back. They are great, and I will continue to shop with you. Your prices are a little higher than others, but you have my trust in your product."
"I just received a Blue Chinese Wisteria tree for my birthday from my sister. Can't wait to plant it! I have never gotten an actual plant in the mail.It was packaged in a large box and tied inside so it wouldn't shift around. So excited!"
"I like to buy from Nature Hills because I can get large-sized plants. Usually mail-order nurseries will only send smaller-size plants. When I buy fruit or nut trees/shrubs I prefer to buy ones that will mature sooner than later."
"When I ordered the Rose of Sharon Blue Chiffon tree form the pics on the web pages showed single flowers but when I got it it was the double...They said it was a mistake by the web site person..They let me keep the plant and give me 50% back of my credit card. wow such nice people..will def. shop here again..thank you so very much."
"It's beautiful tree. thank you so much for the great service, and a quality product."
"I have always found it easy to shop with Nature Hills and find their packaging of my products to be superb. Thank you!"
"The plants and trees I received were big and healthy and well worth the price. Plants I had ordered from another company were way smaller and same price and unfortunately they didn't survive. Now I only order from Natures Hill!!!"
"I am looking forward to receiving my Bing Cherry tree in hopes of having hearty cherries in the near future. I have ordered from Nature Hills in the past and have had very good service from them."
"I am ordering more Rose of Sharon bushes. I've ordered four so far and they've all grown superbly."
"I had placed a call about a product and it was an exceptionally pleasant experience."
"I've been looking for a serviceberry tree locally for awhile, but could only find serviceberry bushes. Glad I found a tree."
"Talked to a very helpful woman about a lilac before buying. She was well informed and extremely pleasant."
"The hardest part was deciding which tree I wanted! I have purchased here before...2 of the green velvet boxwoods...am ordering 2 more, they are hardy and beautiful and definitely retained their color through the entire winter!"
"I was pretty skeptical about ordering a tree online, I had never heard of such. The redbud tree I ordered arrived VERY quickly via FedEx. I don't know what I was expecting to show up, but what I received was a skinny little tree. I wish I could attach a picture to this review because I was SO wrong about that skinny little tree. From the first week I put it in the ground it has been growing like mad. I am so super pleased about my NatureHills.com order and I will be ordering again in the future."
"I have had good results finding great plants from Nature Hills."
"I have ordered a White Pine before from Nature Hills and am very satisy with the tree. The tree is on third year and is doing great. I decited to continue to purchase from Nature Hills because I am confident that my next purchase will be great just as the previous.."
"Always been delighted with the trees I have purchased."
"Easy ordering... it would be perfect if your were here to dig the holes!! (smile). Looking forward to getting the plants. Several are plants I have never grown. If they work - I will be getting more."
"Always an easy shopping experience."
"Quick and easy order form and the customer service was outstanding when I called with a question!"
"Nice selection.....only place I could find the sweet bay magnolia tree in a container at a reasonable price."
"returning customer...very pleased with previous purchase"
"Very informational about autumn blaze red maple tree. Great choices, great prices. Thank you!"
"The coneflowers I ordered arrived in wonderful condition yesterday. I was surprised at how large the plants were and I'm anxious to get them in the ground today."
"Thank you for making tree finding less complicated and providing the variety I wanted."
"I want to complement you on your excellent packing and beautiful healthy plants. My honeysuckles arrived in perfect condition as does everything I order from you."
"Just a quick email to let you know that the Shumard oak you sent me bare-root earlier this spring has done great this year! The best color of any tree on my property. I didn't know how good it would turn out.........and I look forward to seeing this tree getting larger and more beautiful with each passing year!"
"We received our order the other day, and I wanted to let you know how pleased we are with the quality of your product. The plants are beautiful, and the packaging is far superior to other products we've ordered via mail. As long as the deer leave these plants alone, I'm sure they'll be a source of delight for years to come. Thank you so much for the work you do, and for the quality you put into raising and shipping your plants."
"Thank you so much for not sending poor quality plants. I very much appreciate your honesty and I will be sure to order any future plants earlier in the season, and of course will order from your company. It is nice to know that there are still companies out there that do care more about there customers than a quick profit. Take care."
"I just received my shipment from you of sweet basil. It just looks wonderful and I was so impressed with the packaging and the obvious care that this plant has had. I had planted my basil too early this year and it hit a late frost and as a result it died. I work for the Olive Garden and work with this delicate herb, so I know how delightful it is. I'll be ordering again from you in the future and thank you for taking such good care of our natural resources!"
"I just want to tell you that your web site is WONDERFUL! I'm planning for next year and I look forward to being a customer. Anyone who puts this much thought and care into the creation of their web site has to have superior products. So many web sites just throw things on the web and expect the "customer" to search through everything to find what will work in their garden. You have made it not only easy but enjoyable! Applause, applause, applause!"
"I received the shipment of Dragon Wing Begonias today. They are beautiful plants in excellent condition. I look forward to receiving the Spectrum Hilda Begonias. Thank you."
"I just received most of the plants of this order..... and wanted to let you know how impressed I was with the quality of the plants. Everything looks spectacular!! This is the first time I have ordered from you and you have now moved to the top of my list. When I start my shopping for fall and next spring, you will be my first choice."
"As I had tried originally to order through (a local) nursery, they were curious about where I had located a supplier. The person who helped me when I took the trees in was very impressed with some type of crystal to hold moisture on the roots. She said that Nature Hills Nursery had done a nice job on packing the root system."
"Thank you again for following-up. Companies that follow-up are so few in the landscaping business, I appreciate your professional/customer service philosophy."
"Thank you for your rapid and exemplary resolution to my issue... When I made my first purchase with Nature Hills Nursery, I was leery of the unknown when dealing with a web based company. You have proved that reliability and customer service are still available without the face-to-face interaction that many people rely on. I will be back to make additional purchases and I will refer you to all of my friends. Thanks again"
"Thank you very much for your excellent service and for sending the extra trees. I know most companys would not have done this. Thanks again."
"Just wanted to let yo know that the tree arrived right on schedule and is in the ground. Thank you for the prompt service."
"I want to thank you for the excellent way you handled my order, sending me proper receipts and notification of when my trees would be delivered by UPS. They arrived today... just as you said. It's unusual these days, particularly on the internet, to get such prompt, honest, efficient service. In the past with other nursery services, even very large ones, I've found it difficult to find out exactly when the order would arrive or if all of it would be included. I've had some stock arrive in such a dry condition none of it lived; sometimes "substitutions" I didn't authorize are sent. Your trees were well packed and damp. Thanks very much."
"I received the seedlings (russian olives and lombardy poplars) and saplings (austrian pines) today. they look GREAT! Thanks"
"I would like to tell you I really like your web site. It is user friendly. And the very first time to your site I bought some trees. Thank you for putting it together."
"I also want you to know how proud I am that the other 6 trees are doing well. I smiled every time I saw the littlest sign of life in each one of them. That was kind of like watching a baby be born and take life and grow....The green ash seems to be the best producing so far, but the others are doing great also. I'm 46 years old and am just now starting to landscape my property with flowers shrubs and trees. I like your service, and shipping quality was outstanding. I am very surprised at how fast your support is. Thanks for responding so quickly and for standing up to the warranty. That's what will make doing business with you so great!!! Keep up the good work and may your online business be very fruitful!"
"I got the Black Walnut Trees I ordered from you. I am very pleased. They came on the 1st ( as you said they would). I was very surprised with the quality and health of the trees. I have ordered other trees from other places and they did not even compare. I will be ordering from you in the future. Thanks for the great product."
"The blue spruce trees have been planted. I followed the curve of the road and they look great. Thanks."
"I received my order of blue spruce pine trees on Thursday. They were as nice as you said they were. I’d definitely buy from your company again. Thanks."
"I just planted my trees and they look great! It was a pleasure speaking with you folks on the phone. I asked a lot of questions and you answered each one very cheerfully. Thank you for the beautiful trees…"
"I was at first skeptical purchasing bare root trees as I have never seen a bare root tree before. Your prices compared to the local nursery were just too good to pass up so I ordered some Blue Spruces and some Scotch Pines from your website. I figured what the heck, I’m not laying out much money if they don’t grow. Well when the trees arrived I was amazed at the size. Now a few months later I’m more amazed that they are all growing and very healthy. I have recommended your site to many people. Thanks for saving me money!"
"Just a short note to let you know that the 25 River Birch trees I ordered from you arrived and I was very happy with the quality of the trees."
"It doesn’t happen often but you folks exceed my expectations and you deserve to know it! The quality was great, the sizes were what you said they would be and you delivered when you said you would."
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